When it’s time to have electrical services performed on your home, the professionals you choose matter. Electrical services are extremely important because your electrical systems not only affect your home’s functionality and comfort but also affect your home’s safety. You need a qualified, trustworthy electrical installation company for your electrical needs. Here are a few qualities you should look for in a service provider.

Communicative

Any time you’re having work done on your home, you need clear communication between you and the electrical installation company. You’ll be able to tell within just a few phone calls if a company has good communication skills or not. Pay attention to whether or not they return your calls in a timely manner, if they are easy to reach, and if they listen and respond to your concerns.

Available

It’s surprising how difficult it can sometimes be to actually get in touch with the professionals at a company. If you attempt to contact a business and you get disconnected lines, constant voicemail, or unreturned messages, that’s a good sign you aren’t dealing with serious professionals. An electrical installation company that is well-experienced will prioritize contact availability. After all, that is the foundation of getting customers for your business. Once you’ve made contact, the company should also be easily available for any needs or concerns you may have going forward.

Reliable

Once a company has been in business for a while, it will have developed a business reputation. You should pay very close attention to their reputation in your community. A reputation is built upon the quality of the services being provided and the quality of the customer service that people are getting. If you're not sure, ask your neighbors if they're familiar with that specific electrical installation company. You can also check online on sites like Google Reviews, Facebook, and Reddit for previous customer experiences.

Experienced

Great electrical service and skill are acquired over years of experience. You should find out how long the company has been in business as this will give you an indication of how much experience they have. You don’t want newbies learning their trade in your home.

Careful

Electrical work is extremely dangerous and that’s why it’s imperative that there are clear safety protocols in place. According to the U.S. Bureau of Labor Statistics, electricians install, maintain, and repair electrical power for both residential and commercial customers. This can include communications, lighting, and control systems. These are intricate systems that can create serious safety issues when left unrepaired or when repaired incorrectly. Take some time to talk with the company you’re considering to find out what safety policies they have in place for their workers.

Consistent

To find out if an electrical installation company has consistently good work, you’ll want to talk with past customers. Most companies don’t mind providing you with references from past clients. You should ask them about their experience to learn more about the business. You can also check online for reviews!

Well-Equipped

Another quality of a great electrical company will be the right knowledge, skills, and certifications, as well as the right equipment. You may need to do a little research to determine if they have the right licensing, insurance, and training. Don’t be afraid to ask questions about these things. All of these details will affect the quality of the services you’ll be receiving.

Timeline-Oriented

You want high-quality electrical work, but you also want the work done in a timely manner. Having electrical work done in your home is sometimes disruptive to your everyday activities. You want to get the project over with as quickly and safely as possible. You want a business that has a reputation for getting jobs done on schedule.

Transparent

Money is obviously a factor when it comes to getting any work done on your home. You should talk with the company about their pricing and how they charge for different services. You’ll want to have price estimates done in writing to avoid any confusion in the future.

These are just a few qualities you should be looking for in an electrical installation company. If you need electrical work done on your home, please reach out to Mountain Valley Electric today. With over 20 years of experience, we are here for your electrical needs. Give us a call today to get started!